Yes today we got our new iMac. So about ten days back our old iMac (9months old) crashed. So we took it to the authorized apple dealership were we got it, and then the fighting started between the dealship and apple. Both blaming each other and then blaming us for not understanding how to use a Mac. Well Apple, William has a degree in information technology (he has two degrees btw APPLE), is employed at a software development company, has Microsoft accreditation. But then you say he is as the user is at fault.
We have the whole house set up as Apple, so we had to replace the machine. I was able to source the new model today and so William collected it today as he has today and tomorrow off.
Looks like a great machine.
Sorry I just needed to vent my frustration on Apple.